When to Change Your HOA Management Company

3 min read, By May Galan, SVP Association Management

Your homeowners' association (HOA) management company is responsible for managing the day-to-day operations of your community. They handle everything from collecting dues, enforcing rules and regulations, and managing the property. But what happens when you're not happy with your current management company? When is it time to make a change?

Here are a few signs that it might be time to change your HOA management company:

• Your management company is not responsive to your needs.

• You have concerns about the company's financial management.

• You're unhappy with the company's communication or customer service.

• You have had repeated problems with the company's performance.

• You believe the company is not providing the level of service you expect.

If you're considering changing your HOA management company, there are a few things you need to do:

• Review your management contract. Your contract will likely specify how to terminate the contract and what fees you may be responsible for.

• Start researching new management companies. Get quotes from several companies and compare their services, fees, and experience.

• Get input from your HOA board. The board should be involved in the decision to change management companies.

Changing your HOA management company can be a big decision, but it's essential if you're unhappy with your current company. By following these steps, you can ensure that the transition goes smoothly and that you find a new company that meets your needs.

Here are some additional tips for changing your HOA management company:

• Start the process early. Finding a new management company and transitioning to their services can take several months.

• Be prepared to pay a termination fee. Your current management company may charge you a fee to terminate the contract early.

• Be prepared for a lack of cooperation during the transition. While not professional, once your management company receives its termination notice, they are less likely to assist with transitioning to the new company.

• Get backup copies of important contracts and records. Once you change management companies, getting them to release your records might be challenging.

• Get everything in writing. Once you've chosen a new management company, get everything in writing, including the terms of the contract and the services that will be provided.

• Communicate with your homeowners throughout the process. Keep them updated on the changes that are being made and why.

Changing your HOA management company can be a daunting task, but it's important to remember that you have options. By following these tips, you can ensure that the transition goes smoothly and that you find a new company that meets your needs.

Precedent Association Management can help make the transition of changing HOA management companies smooth:

• We are responsive to our client's needs. We understand that every HOA is different, and we are committed to providing customized solutions that meet the specific needs of each community.

• We are transparent in our communication. We keep our clients informed about all aspects of the management process, from financial reporting to maintenance and repairs.

• We are dedicated to customer service. We are committed to providing our clients with the highest level of customer service.

If you are considering changing your HOA management company, we would be happy to discuss how we can help you make the transition smooth. We offer a free consultation to learn more about your needs and how we can meet them.

Here are some specific ways that Precedent Association Management can help with the transition of changing HOA management companies:

• We can help you review your current management contract and negotiate a termination agreement.

• We can work with your HOA board to develop a transition plan.

• We can help you transfer all of your association's records and assets.

• We can communicate with your homeowners to keep them informed of the process.

We understand that changing HOA management companies can be stressful, but we are here to help make it as smooth as possible. Contact us today to learn more about how we can help you. We provide first-rate and complete Homeowners Association Management, regardless of the size of your community. We work with Boards to help them run their properties cost-effectively and give residents the lifestyle and customer service they want. Reducing operating expenses and providing the highest level of customer service is our #1 priority.

For more information about our services or to request a proposal, please contact us at info@pam-iam.com.